There are tons of information about your small business available online. But how accurate is this data? And how is it working for your business?
If you’re not even sure what your customers see when they search for your business or related products and services, then you may need a digital knowledge management strategy.
A new webinar “What is Digital Knowledge Management and Why Should Small Businesses Care” from online brand management company Yext contains all the information you need about digital knowledge management and why it’s a strategy you should be deploying for your own business.
Watch WebinarWhat Is Digital Knowledge Management?
Digital knowledge management consists of any activity where you manage and make your brand’s digital knowledge available to customers in the moments that matter.
This concept allows you to bring public facts about your brand together and puts you in control of your brand and your online reputation.
It’s especially important today, in the age of social media and apps where there are so many different platforms that contain information about your business. And going f