90% of Consumers Shop with Companies That Respond Well in a Crisis

Why Crisis Response Matters

In our ‘always on’ digital world, your consumers are constantly watching you. If you don’t want to lose consumers in the event of any crisis, you should always properly respond to the crisis.

According to the 2019 Crisis Impact Report by Crisp, 90% of consumers say they are likely to shop with a brand that responds well to a crisis.

Being a small business owner, you cannot delay your response to any crisis. If you do so, you’re likely to lose your customers.

What Is a Crisis?

Needless to say, ‘crisis’ is a subjective word. It can have

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25 Awesome Tech Gifts for Customers, Clients and Co-Workers

25 Awesome Tech Gifts for Customers, Clients, and Co-Workers

Tech gifts can be the perfect way to show your appreciation for team members, clients, and partners. As a result, you’ll want to focus on this during the holiday season. From simple gifts under 50 dollars to those that your colleagues can use on a daily basis, there’s something for everyone in today’s tech marketplace.

Still thinking about business gifts for the holiday season? Here are 25 tech gifts for the geeks and gadget lovers on your list.

Tech Gifts Bluetooth Speaker

Bluetooth Speaker

Let your team members or clients listen to their favorite music or podcasts anywhere with a simple bluetooth speaker that

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ASG Acquires SMB Friendly Review Aggregator GatherUp

ASG Acquired GatherUp

IT business ASG recently announced they’ve acquired GatherUp, an online review engine. As a result, GatherUp becomes part of ASG MarTech, a group of marketing technology businesses. The acquisition represents a significant move by ASG to create a new suite of digital marketing tools in the SaaS space.

Small businesses must pay attention to these kinds of mergers.  For example, this kind of corralled tech levels the digital playing field between bigger companies and SMBs. And it provides more opportunities for small businesses to work with customer experience and engagement.

Adding GatherUp will boost ASG MarTech’s reviews and reputation management department.

ASG Acquired GatherUp

Small Business Trends contacted Mike Blumenthal co-founder of GatherUp

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